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Customer Reviews

  • The plumbing technician who came out named Danny was professional and knew his job inside and out.
    I called simplygreen Plumbing with both my bathrooms backing up in the shower. I spoke with Liz in the office who was very professional, polite , and informative giving me all the details necessary to make me feel comfortable. The plumbing technician who came out named Danny was professional and knew his job inside and out. They even put shoe covers on to enter my home which couldn't get over! I now have a plumbing company in the Bay area for life. Thank you for all you do!

    - Justin K.

  • He really made me feel comfortable with the whole process from beginning to end.
    Simply Green came out today to unclog my mainline!! Worst morning ever until I called them. The people on the phone are awesome,really helpful and consistent. The technician was SO professional and was very patient with me (I questioned everything) he really made me feel comfortable with the whole process from beginning to end. They are not the cheapest BUT knowing what I know now I'd pay double what I paid today if it means I get the AMAZING service and quality work Simply Green provides!! Highly recommend this company!!

    - Liz M.

  • Thank you Mr. Russel for your quick appointment scheduling and your help.
    We had simply green came by to fix up our washer drainage clogged up problem. We are very pleased with Michael and Ross' service. They both are very courteous. They were on-time and patiently answered all my spouse's questions. They explained how they would fix it the right way and completed it quickly. We are pleased with their services and would strongly recommend Simple Green Plumbing. Thank you Mr. Russel for your quick appointment scheduling and your help.

    - Randy F.

  • I have yet to experience this level of integrity and customer service with any of my other vendors.
    I have worked with Simply Green Plumbing on many occasions. They have really come through during several emergencies, as I work in property management. I have yet to experience this level of integrity and customer service with any of my other vendors. I anticipate working with them for many years to come.

    - Patrick B.

  • Simply Green cares about their customers, the customer's happiness and the reputation of the business.
    Jos and Russell have really made us life long fans.  My exec had a problem with his kitchen sink.  Normally I go to my handy list of Vietnamese and Mexican handymen.  However, nobody was available and he  needed something completed urgently.  

    I sent out quote bids on Yelp and Jos was the first one to get back to us.  She was always nice, friendly and seemed to remember every single customer she spoke to.  

    They sent their crew out to help us fix our issue, and while nobody but the nanny was home, they handed it with complete care.  

    Fast forward one month and the sink started to make a weird noise.  I called back and Jos remembered me right away.  She made an appointment for someone to come out to help us as soon as our schedule was free.  Unfortunately something happened that morning and the tech wasn't able to make it.  I expressed my dismay and Russell actually took the time to go personally, take care of my exec and left him a happy camper. 

    There are so many companies out in the Bay Area.  What sets one aside from another is the level of service, pride and care in their business.  Simply Green cares about their customers, the customer's happiness and the reputation of the business.  They're worth every penny, and provide way better service than all the other companies we've worked with.  

    You get what you pay for...and with Simply Green, I really felt like I got what I paid for.  

    Thank you Russell and Jocelyn!  We love you guys!

    - Vi Y.

  • I went from problem (leaky sink) to solution in just under one hour.
    I went from problem (leaky sink) to solution in just under one hour. This outfit was fantastic. They responded to my Yelp quote request in minutes and answered my call right away. They sent a technician out who arrived within 20 minutes of my call. Reuben, the Plumber, was courteous, professional, knowledgeable and efficient. He diagnosed the problem, gave me an estimate, and fixed the problem all in under 30 minutes. Plus their work comes with a 30-day guarantee.

    - Johnathan C.

  • When I need a plumber, Simply Green is always first on my list.
    When I need a plumber, Simply Green is always first on my list. Great service, reasonable pricing, knowledgeable problem solvers and they leave the job as clean as possible. We've had them do both installations and repairs and I've been happy each time. I had a toilet issue today and they arrived within the 2 hour window ready to work. Wilbur diagnosed the issue immediately and it was a super quick fix. He explained what he did so I could adjust the toilet myself and then refused any money for the visit. Just outstanding friendly service.

    - Steve S.

  • Amazing service!

    Amazing service! We have been using Russel and his great team for years now. They are all very professional and caring, always very helpful and attentive. Last time I needed their help I called after hours and Russel picked up the phone and made sure that someone will come to help me the next day. I highly recommend Simple Green!

    - Dana H.

  • Problem solved, but even more awesome is they called us this morning to make sure all was well. Talk about crazy good service!
    We had a plumbing backup last night. Our grandkids just arrived from out of state and between showers & bathroom needs we were in trouble in short order. Called Simply Green and they were at our home in less than 10 min.!!! Problem solved, but even more awesome is they called us this morning to make sure all was well. Talk about crazy good service!!!!!

    - Nancy S.

  • I will absolutely use Simply Green for  any future plumbing problems and tell all my father's neighbors.
    Russell and Simply Green were very helpful to me with problems I had at my father's house.  Angelo came by and did a thorough inspection and I received a very fair quote.  Had many phone conversations with Russell personally and he recommended the best way to solve my problem.  I will absolutely use Simply Green for  any future plumbing problems and tell all my father's neighbors.  Thank you Russell!

    - Carol E.

  • John is amazing and honest and the job was done masterfully and professionally. We will remain loyal Simply Green customers.
    These guys are fantastic. Last year had a major job where we had to have our sewage ejection tank removed and it was very complicated with our current configuration. John is amazing and honest and the job was done masterfully and professionally. Today our toilet was backed up and my wife spoke with Karen on the phone and she sent John and his team over ASAP and they quickly assessed the situation and that the current rain/flooding caused a tripped wire which they reset and everything is up and running properly. They refused to accept a payment from us. Thanks John & Karen, we will remain loyal Simply Green customers.

    - Jeremy P.

  • I am blown away by the customer experience!!
    We live in a 1907 house and had a pipe issue.  Simply Green came out and reviewed the problem and provided their recommendation and price.  Given the size of the expense we had another company provide an estimate.  Their diagnosis of our issue was different.  We decided to have the other company fix the problem.  I contacted Russell to let him know we went with another company and asked why the diagnosis was different.  He explained the difference and refunded the fees charged.  I am blown away by the customer experience!!  Russell will be the first call I make in the future (a 1907 house WILL have another problem) and will be my first recommendation for a reputable plumbing company!

    - Glenn G.

  • I am beyond grateful for Simply Green and Russell.
    I wanted to thank Russell and his team at Simply Green for a fantastic job! I was having trouble with my water heater/ plumbing and they made it their priority to fix everything. They were professional, had great customer service and they were able to fix the problem right away. I am beyond grateful for Simply Green and Russell. My highest recommendation, could not be happier. Thanks guys!

    - Kelsey T.

  • Every time we encountered a problem, they had a solution.
    I'm not one to post on Yelp but I wanted to thank Russell and his team at Simply Green Plumbing for a job well done! Very positive and professional during the whole project! Every time we encountered a problem, they had a solution.

    It's nice to know I have simply Green Plumbing on my team!

    Thanks again guys for all your Help

    - Robert H.

  • It was a huge job, and they did it in one day with a minimum of inconvenience to me and my family.
    Simply Green Plumbing did an amazing job of re-piping my entire house with new copper piping.  It was a huge job, and they did it in one day with a minimum of inconvenience to me and my family.  John Moniz and his crew were professional, courteous, and very efficient, cleaning up after the job was complete so my house looked better than when they got there.  John even came back the following week to put in some finishing touches for me!  Their prices are competitive and fair, and I would definitely use them again for any pluming issues.

    - Debbie B.

  • It was a huge job, and they did it in one day with a minimum of inconvenience to me and my family.
    Simply Green Plumbing did an amazing job of re-piping my entire house with new copper piping.  It was a huge job, and they did it in one day with a minimum of inconvenience to me and my family.  John Moniz and his crew were professional, courteous, and very efficient, cleaning up after the job was complete so my house looked better than when they got there.  John even came back the following week to put in some finishing touches for me!  Their prices are competitive and fair, and I would definitely use them again for any pluming issues.

    - Debbie B.

  • They are careful, respectful and did a fantastic job on all repairs.
    We recently had major work done at our home which required two days.  I can't say enough for the team of John and Justin.  Be sure to ask for these two gentlemen. I have wall to wall carpets in my home and they came in and laid out brand new tarps to keep things from getting dirty.  Normally I have to do a major cleanup after any work is done.  We didn't need to do anything because they were so tidy.  They are careful, respectful and did a fantastic job on all repairs. When cutting out part of my wall to replace units they even used a vacuum to prevent dust from spreading all over. I can't say stress how happy we were with these two plumbers. We will definitely use them again when problems arise. Thank you John and Justin!

    - J.M.

  • Within a day...Simply Green diagnosed and made the install perfect!
    When I saw the work done (excellent) for my neighbor (complete water line replacement out to the street) Simply Green was an easy phone call to make when my water heater failed.

    Within a day...Simply green diagnosed and made the install perfect! They also inspected under the house without a charge! Thank you Russell!

    - Devin S.

  • They did a far better job than the original installation; it was a very neat and clean install.
    Our water heater of 15 years started leaking late Saturday night. We called a number of plumbers starting Sunday morning. Russell's called us back in less than 30 minutes of us leaving a message. Most of the others who claimed to be 24/7 called much later or wanted to go to the big box stores and get a unit that is to small for our needs. We have a large capacity water heater that is not stocked. The folks at Simply Green called some contacts on Sunday, found the latest replacement got it delivered first thing on Monday. It was installed in the early afternoon. They did a far better job than the original installation; it was a very neat and clean install. 

    I would use them again without hesitation.

    - John M.

  • Simply Green Plumbing offers highly qualified, responsive, courteous, well equipped, and capable plumbing services.
    Simply Green Plumbing turned a plumbing nightmare to a plumbing .....dream.

    I own a rental house that had been having plumbing trouble for a few days.  It started with a very slow drain from the bathtub and sink, odd sounds coming from the dishwasher vent, etc.  I tried the typical liquid-type remedies which did nothing, then stronger chemicals - all money down the drain, neither worked. One night while doing laundry my tenant found a puddle of water around the washing machine, then he realized that the bathtub had filled with water.

    I contacted Simply Green Plumbing.  They were quick, they responded to my property within about an hour of my call.  After clearing out the initial problem, the technician ran a camera down the pipe and was able to show me two areas in the pipe that were clearly broken.  He was able to present me with a few repair options.  After we settled on a repair option the technician got to work.  The repair process was well organized, my tenants were not disturbed, the work area was clean and orderly,  the work was done on time and completed as promised.   Both the technician and office staff were courteous and conscientious.  In addition, while the work was being done, the technician took time to call and update me on the progress.  I am quite satisfied with the entire process.

    In short, Simply Green Plumbing offers highly qualified, responsive, courteous, well equipped, and capable plumbing services.  I would recommend them without question.

    - Richard G.

  • I am pleased, and will call them again if we need any other plumbing service.
    We had a drain line leak under the house, and standing water under the leak. A friend recommended Simply Green, telling us they would do good honest work. We called,and they sent out a plumber, who gave us a quote. They then referred us to a drying company to get the water out from under the house. Then they came today and fixed the leak, replacing more than they had originally expected, but for the quoted price. The folks who answer their phones are friendly & professional, as were the plumber & assistant who did the job. I am pleased, and will call them again if we need any other plumbing service.

    - David P.

  • I'm confident in the quality of his work, his fairness and professionalism.
    Patient, responsive, skillful and friendly.

    We have an older house which underwent several renovations, which included several plumbing and sewer "modifications" over the years.  Russell has been our "plumbing detective", uncovering the mysteries and making repairs. Several times we've had to call Russell on nights or weekends for emergencies and he was always able to provide us with a timely solution.  He has an incredible memory and really strives to "know" our house and patiently explain our options. 

    Large issues or small, Russell has always been there for us. I'm confident in the quality of his work, his fairness and professionalism.  
    He's even taught us how to remedy certain issues ourselves, which I truly respect.

    Thanks SimplyGreen!

    - Alvin G.

  • They were on-time, knowledgeable, professional and fair.
    Last night, we were doing laundry and the kitchen sink started backing up. Simply Green Plumbing came out first thing this morning and took care of the problem. They were on-time, knowledgeable, professional and fair. Thumbs up!

    - Eva Z.

  • Simply Green came to my rescue again.
    Simply Green came to my rescue again.  All of Russell's employees are courteous and professional.  I get a live person on the line when I call.  This is Rene, who is very pleasant & helpful.  The laborers work hard and take the time to explain what they are doing.  They also clean up their mess.  Whatever estimate is given, that is what Simply Green sticks by.

    - Barbie D.

  • Adding them to my A-list of plumbers for sure.
    Professional, friendly, fair pricing. Highly recommend!

    This weekend, I had a plumbing emergency - broken water line spring water through a sheetrock wall. After calling five other plumbers, Russell was the first one to pick up the phone. Within the first four minutes of the phone call, Russell guided me to the location of the shutoff valve. They were out there at my house only 2 hours later and fixed the problem UNDER the price they had quoted! ... And it was a Saturday.

    Adding them to my A-list of plumbers for sure.

    - Reilly S.

  • Simply Green puts the customer first, unlike other businesses and it's rare.
    I found out about Simply Green Plumbing through Yelp after another plumbing service cancelled my appointment 5 minutes before they were supposed to show up at my house.   Thank God this happened, or I would not have experienced the pleasure of the outstanding customer service Simply Plumbing provided!  When I called Simply Green after my other plumber cancelled, they scheduled someone to come out within the hour.  Russell arrived and to make a long story short, he fixed my kitchen plumbing issue, provided some excellent advice on plumbing maintenance and educated me on the old plumbing system in my town home.  A few weeks later, I receive a Thank You card.  Simply Green puts the customer first, unlike other businesses and it's rare to get a traditional Thank You card from a business these days....especially a plumbing business.  I will have Simply Green on my speed dial going forward for future requests.

    - Kimba C.

  • He diagnosed the problem in about two minutes and had it resolved in under 30 minutes.
    Another rave review for this company.

    My home warranty company couldn't find someone to come out for an emergency main sewer line blockage issue. They told me to find someone and they'd reimburse me for the expense, less the deductible. It took them about six hours to tell me this.

    Brian from Simplygreen was out in less than an hour after calling (we live in the Santa Cruz Mountains.) He diagnosed the problem in about two minutes and had it resolved in under 30. When he called the warranty company for authorization they were amazed at how reasonable the fee was.

    This one's a safe bet.

    - Bill R.

  • 5 stars is not enough!  Russell is the man.
    5 stars is not enough!  Russell is the man. 

    After getting a call from a tenant in our 100+ year old building in Los Gatos that the toilets were overflowing, we called an emergency plumber that spent several hours trying to clear the clog.  They finally gave up and claimed it was a problem they couldn't fix.  Left with a big bill and the plumbing for 3 commercial tenants still out of commission, I looked to Yelp for guidance. Looking at the detailed and glowing reviews for Simply Green Plumbing, I gave them a call at 10:45pm expecting to leave a message about an appointment the next day.  Within 3 rings Russel answered and had me setup for the following Friday afternoon. 

    He arrived at the appointment time and quickly got to assessing the situation. After an attempt with the standard rotor rooter it became obvious something was going on. He was determined to leave me with a clear flowing line, and presented options and explained their risks to the very old pipes in the basement.  Russell called his family and said he wouldn't be making it to dinner as he had to see this through. We went with his secret weapon that within a few minutes had the obstruction cleared with the sweet sound of 70'+ of backed up sewage roaring out into the main. He was then able to use his camera system to see that there were still some stubborn roots intruding, but thankfully the pipe was intact all the way to the main.  He left the camera at the roots and set it to a mode that allowed him to track it from above ground. Sure enough, it was under the sidewalk just a few feet from a big old street tree.  He then affixed a nasty looking cutter head to the rotor rooter that was twice as big and serrated as what the previous guys had tried. When he was done another look revealed a pipe as smooth as a baby's bottom.  He was as ecstatic as I was to see the line clear and the job done right. 

    Throughout it all he was extremely professional, explained what he was doing, and made the costs of each procedure clear in order to get approval before proceeding. I will certainly be using his services in the future, and plan to have him replace the old line to bring it up to modern specs. I cant; recommend Russel and Simply Green Plumbing enough!

    - Brian B.

  • I will now call Simply Green for all our plumbing issues.
    Just simply great service. Water heat started to leak in the early morning - I did my research on line - Picked Simply Green based on Yelp reviews - by the time Russell got here (under 2 hours) I had my questions ready and he answered them all and confirmed what I had read online about my options. Truthful and straightforward. Easy decision and we had our new water heater installed in no time. Maybe a bit expensive but you get what you pay for and I will now call Simply Green for all our plumbing issues.

    - Paul R.

  • He arrived on time, was professional, charged a very fair price and was a pleasant guy to talk to!
    Russell Stone of Simply Green Plumbing, Inc. was outstanding; he arrived on time, was professional, charged a very fair price and was a pleasant guy to talk to! He knew his stuff and came with a well-equipped truck with all he needed. He has been on his own for over 16 years; he and his wife run the business and he was brought up in this area. The debris trapped in our trap in the 2nd bathroom shower was quick work for him and he cleaned it up. I would recommend him to everybody...I was really impressed. When you have plumbing problems, it can be a lonely feeling after you have exhausted all your knowledge of what to do next and then who do you call...well, you are in safe hands with Russell Stone.

    - Jim B.